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General information
“Princess” or “Princess Cruises” as used herein increase in effect at the time of sailing, even if the and credit card registration. Simply log-in to Manage terrorism, crime or other potential sources of harm.
refers to and means the “Carrier” as defined in fare has already been paid in full. Booking to access and print this information. The U.S. Department of State and other similar
the Passage Contract. Transportation of guests government agencies regularly issue advisories
Reservations. A deposit must be received within Cancellation of Reservations. Cancellation notices
and baggage on Princess ships is provided by the 24 hours to three days of booking depending must be received by Princess via telephone or via and warnings to travelers giving details of local
Carrier and is governed by the terms and conditions on the departure date and voyage length for all electronic device through a Princess-authorized conditions in specified cities and countries according
of the Passage Contract, which represents the voyages, excluding the World Cruise and any Computerized Reservation System (CRS). Changes to such agency’s perception of risks to travelers.
agreement between the Carrier and the guest. It is We strongly recommend that guests and their travel
World Cruise segment longer than 45 days, which of sailing date or substitution of guest names are
important that you carefully read the entire Passage require a deposit of 30% of the cruise fare. Call considered to be cancellations and new bookings. advisors obtain and consider such information when
Contract, a copy of which is available on our website, 1-800-774-6237 for details. All sailing date changes and name substitutions are making travel decisions. Princess reserves the right to
princess.com, or which may be obtained from your Deposit per person, $USD subject to space availability and, if accepted, are make any changes to any itinerary at any time.
travel advisor or Princess Cruise Lines, Ltd., and (all guests) subject to the rates, discounts, cancellation fees Travel Advisors. Your travel advisor acts for you in
which sets forth the rights and responsibilities of making the arrangements, including your deposits
Inside, Oceanview, and booking conditions in effect at the time of the
Princess and the guest. Upon booking the cruise, Sailing Length Balcony, Cabana Suites change or substitution. All guests are required to and payments, for your trip/cruise. Travel agencies are
you explicitly agree to the terms of the Passage & Mini Suites pay a cancellation fee (including third and fourth not owned or operated by Princess. We invite you to
Contract. Princess vessels are of Bermudan and 5 days or less $100 $200 berth where deposit is applicable) if they cancel visit your favorite travel advisor to make your Princess
British registry, and are operated as specified in the 6 to 9 days $250 $500 reservations or call 1-800-774-6237.
their cruise, cruisetour or Cruise Plus package.
Passage Contract. 10 days or longer $400 $800 Cancellation fees are based on the fare paid, Travel and Health Documents. Passport and
Fares. Lead-in Original Fares are based on the World Cruise 30% 30% excluding Government Taxes & Fees and Required visa requirements and regulations with regard
lowest standard category stateroom for each For combined cruises, a deposit is required for each Cruise Fees and Expenses, transfers, fuel supplement to vaccination certificates and other health
category type. Original fares and other amounts segment. Formal confirmation will be made to the (if applicable), shore & land excursions and most requirements for the various embarkation ports may
shown are quoted in U.S. dollars unless stated guest’s travel advisor when the deposit is received. special service items. The amount of cancellation vary by destination and change from time to time. It
otherwise; are available in North America only; Princess must receive the balance of the cruise fare fee varies based on length of sailing for cruise/ is the sole responsibility of the guest to obtain and
are per person based on double occupancy (Final Payment) according to the following schedule: cruisetour and timing of cancellation for cruise/ have available when necessary the appropriate valid
and represent the lead-in introductory fares cruisetour and Cruise Plus package, as illustrated in travel and health documents such as passports, visas,
and are subject to change. “Cruise fares” and the schedules below. vaccination certificates, etc., that are necessary
“Cruisetour” include accommodations from the Cancellation Fees and Refunds. The following
initial point of vessel embarkation to the final Cruises 1-24 days Final Payment due 90 days policy applies to cancellations with respect to cruise for air travel, disembarkation at the various ports
(including World
point of disembarkation as specified in the travel Cruise Segments) prior to sailing or cruisetour fare and pre-cruise and post-cruise of call and re-entry into the appropriate country
itinerary (“the itinerary”), and all regular meals Cruises 25 days or package charges (“Total Charges”). of origin. Guests who do not possess the proper
and entertainment while on board. “Cruise fares” more (including documentation will be prevented from boarding
and “Cruisetour” do not include airfare (unless Full World Cruise Final Payment due 120 days Days prior to Cruise or Cruisetour Departure date, the flight or vessel without refund of the cruise or
specifically mentioned), transfers (except as noted & World Cruise prior to sailing whichever comes first cruisetour fare and will be subject to any fine or
in the itinerary), shore excursions, sightseeing or Segments) SAILINGS SAILINGS CANCELLATION other costs incurred by Princess which result from
meals ashore (except as noted in the itinerary); crew 1-24 DAYS 25+ DAYS FEE the lack of proper documentation. Guests should
incentives or service charges to ship and airport For voyages 5 days or less: Bookings made within 14 90 days 120 days None or consult their travel advisor for full details regarding
personnel, waiters, escorts and drivers (except as days of departure require full payment. For voyages or more or more (Non-Refundable required documentation. If traveling with minors,
noted in the itinerary); beverages (not part of the 6 days or longer: Bookings made within 30 days of Deposits) please see requirements under Children section.
regular menu); laundry service, or any other item departure require full payment at time of booking. 113-119 days Deposit (30% of Health Notice. Guests requiring special medical
of a personal nature. The cruise ticket and hotel Staterooms are subject to cancellation if deposit/ World Cruise fare) care during their cruise should contact their
packages are valid only for the named guest and payments are not received within the periods stated 75-89 days 25% of travel professional or call 1-800-774-6237 for
may not be sold or transferred. above. Those with a POLAR Online Owner profile total charges additional guidance.
• Single Occupancy Fares. Single guests occupying can pay for bookings using the secure “Bank 61-74 days 61-112 days 50% of Guests with Limited Mobility. We recommend
a stateroom pay an exclusive occupancy Payment” function via onesourcecruises.com. All total charges guests with limited mobility or using a mobility
supplement of 200% for all categories. check payments for cruises and cruisetours should 31-60 days 75% of device travel with someone who is able to assist
• Third and fourth guest. Special third- and fourth- be sent to: Princess, Attn: Cash Applications, Post total charges them both ashore and at sea. Some ports of call
guest fares may be available. Call 1-800-774-6237 Office Box 9345, Seattle, WA 98119. All credit 60 days 100% of require water shuttle to go ashore and may preclude
for fares. card payments for cruises should be phoned in to or less total charges guests using a wheelchair from leaving the vessel;
1-800-421-1700.
• Cruisetours. Cruisetour stateroom upgrade Within 30 days — 100% of this decision must be made by the ship’s Captain
fares are available. Call 1-800-774-6237 for Preparing for your cruise. As you prepare for your total charges and is binding. Guests who require the use of a
upgrade amounts. Princess vacation, you will need to provide us with mobility device must provide their own for use on
Government Taxes and Fees and Required Cruise important information. Please visit Manage Booking Any refund owed to you will be made directly to board as well as the land portion of a cruisetour and
at princess.com and review the Passage Contract,
Fees and Expenses. “Government Taxes and Fees your credit card account or your travel advisor a Cruise Plus hotel package.
and Required Cruise Fees and Expenses,” as used complete all required guest immigration information and you must receive your refund directly from Guests using a power wheelchair should notify their
by us, may include any and all fees, charges, tolls and provide an email address and phone number these sources. travel advisor or Princess Cruises at the time of
and taxes imposed on us by governmental or quasi- so that we may communicate important pre-cruise Some travel advisors may, at their discretion, booking to ensure appropriate accommodations.
information with you. Then visit the Apple or Google
governmental authorities, as well as third-party fees withhold an agency cancellation fee. Princess is
and charges arising from a vessel’s presence in a Play Store to download the Princess Cruises app. not responsible for payments made to the guest’s Full time wheelchair or scooter users and power
harbor or port. Government Taxes and Fees and Once you have downloaded the app, open and travel advisor but not received by Princess, or for the wheelchair users who have purchased Princess
Required Cruise Fees and Expenses are included follow the instructions to create an OceanProfile® guest’s receipt of any refund which Princess has paid shore excursions, transfers or are booked on the
and get OceanReady.® Immigration details should land portion of a cruisetour or Cruise Plus hotel
in published fares and are subject to change and to the guest’s travel advisor. There will be no refund of
Princess reserves the right to collect any increases be completed online using the Princess app as part cancellation or interruption fees by Princess under package are requested to complete the Mobility
in effect at the time of sailing even if the fare has of the OceanReady® check-in process. Your Travel any circumstances. You must recover such fees Questionnaire (available on princess.com) and send
already been paid in full. Government Taxes and Summary, which may be viewed at any time from from your own insurance or from Princess Vacation this information to the Access Office to ensure
Manage Booking, includes your itinerary, travel
Fees and Required Cruise Fees and Expenses may Protection/Princess Platinum Vacation Protection. accommodations. Guests who do not use a mobility
be assessed per guest, per berth, per ton or per document/visa/vaccination requirements and more. device and cannot climb steps onto a motorcoach
vessel. Assessments calculated on a per ton or Any additional documents such as airline eTicket Cancellation Policy Exception. If you have should also complete a Mobility Questionnaire.
per vessel basis will be spread over the number of receipts or paper air tickets, etc., may be sent via fax, purchased a specially priced promotion that is 100% Please submit completed Mobility Questionnaires or
mail or email to your travel advisor approximately non-refundable from the point of payment, you are
guests on the Ship. Government Taxes and Fees and not entitled to any refund, payment, compensation or mobility questions or concerns to the Access Office
Required Cruise Fees and Expenses may include 14 days prior to departure. If internet access is not in writing at AccessOffice@PrincessCruises.com or
U.S. Customs fees, head taxes, Panama Canal tolls, available, your travel advisor will assist you in securing credit whatsoever of your cruise or cruisetour fare if by fax 661-284-4408.
dockage fees, wharfage fees, inspection fees, the necessary information or call 1-800-774-6237 you cancel your booking.
for assistance. Baggage Handling. Princess makes every effort to Completing a Mobility Questionnaire helps our
pilotage, air taxes, hotel or VAT taxes incurred as Access Office to properly assist you with your
part of a land tour, immigration and naturalization Digital Documents. To help you plan for your assist its guests in safeguarding their belongings
fees, and Internal Revenue Service fees. Required vacation, you will receive a coordinated series of and valuables, but all guests’ belongings are at accessibility and mobility needs and is not a
Cruise Fees and Expenses include fees paid to third pre-cruise emails. Each email includes customized owner’s risk at all times. Hand or unlocked baggage, confirmation of a reservation in an accessible
parties for navigation, berthing, stevedoring, baggage information about your reservation, interactive breakables, medicines, travel documents and stateroom. Accessible staterooms are subject to
handling/storage and security services. content, links to the Frequently Asked Questions valuables must be hand-carried by the guest at availability, must be reserved, and are not confirmed
Fares, Other Charges and Schedules Subject (FAQ: Know Before You Go) pages at princess.com all times. Princess is not responsible for money, until booking and assignment have been completed.
Please discuss your cabin needs with your Travel
to Change. Every effort will be made to adhere as well as other helpful advice. jewelry, cameras, binoculars, documents or any Advisor or our Reservations Department. For
to the specifics shown herein and in the itinerary; OceanReady Pass and Luggage Tags. If you’ve other articles which you retain in your personal more information, please see our mobility FAQs
however, circumstances may necessitate alterations. completed the required OceanReady® check-in control or stateroom. To protect your valuables, we at princess.com/learn/faq_answer/pre_cruise/
All fares for cruises and cruisetours and/or air/sea and have your Medallion® device, you can expect a have provided a safe in each stateroom. For flights prepare.jsp
packages or other charges as well as schedules, streamlined embarkation. If you have not received within land tours and to and from the ship, weight
port calls, hours of arrival and departure and your Medallion® device ahead of time, you will be restrictions on baggage apply. If you have purchased Princess Air and have any
special programs are subject to change without asked to show your OceanReady pass to terminal Stateroom Occupancy. Occupancy of any special in-flight requirements like a wheelchair or
prior notice. Princess shall not be required to refund personnel at check in. This pass can be accessed stateroom(s) is limited to the number of berths in that oxygen, this request must be made directly by you
any portion of fares or other charges nor make any through the Princess app on your smart device. Your stateroom. Princess reserves the right to limit the with the air carrier. Not all airlines allow the use of
other compensation under these circumstances. OceanReady pass becomes available and visible number of upper berths and single staterooms sold. oxygen in-flight.
Accordingly, Princess is not responsible for the starting 11 days prior to your embarkation date. Important Notice Concerning Safety. Princess Refusal of Passage and Premature
change or cancellation of any personally scheduled Please remember to have your Medallion® device Disembarkation. Passage may be refused to any
visits a large number of ports in numerous countries
event because of alterations to the itinerary of any and your mobile device with the Princess mobile app around the world. At any given moment there are guest, and any guest’s vacation may be terminated
cruise or land tour. Any cruise may be cancelled by downloaded when you get to the terminal. Printing likely to be “trouble spots” in the world in terms of at any time, at the risk and expense of the person
Princess. Rates are published herein and no verbal your luggage tags is fast and easy. Beginning 75 crime and/or war or terrorist actions. While Princess disembarked, where the guest’s behavior, or
quote to the contrary or misquotes will be honored. days prior to sailing, you can print your luggage
endeavors to provide reasonable protection for your physical or mental condition renders him or her, in
Princess reserves the right to collect any fare tags once the booking is paid in full and we’ve been comfort and safety on board its ships, Princess cannot the opinion of the ship’s physician, unfit for travel or
provided with all your guest immigration information
guarantee freedom from all risks associated with war,
146 BOOK NOW! Visit princess.com | Call 1.8OO.PRINCESS (774.6237) | Contact your Travel Advisor
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