Page 59 - NewsletterQuarter2

Uganda Airlines Soars

with New Mobile

App for Travellers

ganda Airlines reached a significant mile- Technology manager at Uganda Airlines, highlighted the
stone on August 15th by launching the Ugan- app's focus on providing a seamless and secure experience.
da Airlines Mobile App. The launch event held Furthermore, the app streamlines communication be-
at Sheraton Hotel marked an essential step in tween the airline and its customers, enabling real-time
U the airline's mission to enhance its services, updates on any service disruptions or flight-related matters.
making booking, ticketing, and the overall travel experience Uganda Airlines recognizes the value of travel agents in the
more convenient and user-friendly. industry and stress that the new app complements their ser-
As travellers increasingly rely on mobile devices for vari- vices, offering travellers a more convenient way to book and
ous activities, including travel arrangements, the introduc- track their flights while providing easy access to essential
tion of this app aligns with Uganda Airlines' commitment to flight information. This
providing passengers with a seamless experience. The app In line with its continuous commitment to enhancing competition
is available for both iOS and Android smartphones, serving service quality, Uganda Airlines introduced the CraneFlyer serves as a
as a one-stop shop for all Uganda Airlines' flight information frequent flyer program. This initiative offers travellers the platform for
talented travel
and customer service tools. opportunity to earn points with every flight on Uganda writers to hone
Jennifer Bamuturaki, the CEO of Uganda Airlines, empha- Airlines. As travelers accumulate points, they can unlock their craft while
sized the company's dedication to prioritizing passenger various benefits and privileges, such as award flights, seat illuminating
convenience and satisfaction. With the app, travellers can upgrades, lounge access, and more. the unspoiled
geographic
easily book and pay for flights, access flight status and With Uganda Airlines' new mobile app and the Crane- beauty of
schedules, view their personal flight details, complete check- Flyer program, the airline aims to provide travellers with Uganda.
ins, and even enroll in the CraneFlyer frequent flyer program. an enhanced, convenient, and rewarding travel experience.
To ensure passenger data security and a safe booking and Uganda Airlines has consistently distinguished itself in the
payment process, the app employs robust encryption and aviation industry and was awarded the World's Youngest
authentication measures. Don Mubiru, the Information Aircraft Fleet Award by Ch-Aviation in 2020, 2021, and 2022.