Page 16 - Windstar2022-2023

Arenol Volcano, Costa Rica

CAREFULLY

BEHIND EVERY ITINERARY

KELLY MICHELE MELISSA TRAVIS
HUBBARD HANSON WITSOE LAMARCHE
As Director Michele has Product Travis is our
of Product over 15 years’ Manager Operations
Development experience Melissa Witsoe Manager &
Kelly’s focus in the cruise is our resident Corporate
is a global one, overseeing all and travel industry with a focus on expert on the Mediterranean and Destination Manager Trainer —
shore excursions, destination product development and itinerary the South Pacific. With more than supporting our Destination Team
engagement, enrichment, and planning. She travels throughout 22 years of experience in the cruise at sea and our Product Managers in
pre- and post-cruise operations. Alaska, Northern Europe, Canada and travel industry she knows what Seattle. It’s a role he’s well trained
When it comes to shore & New England, and the Caribbean appeals to today’s traveler. Some for, with a decade of experience at
excursions, she’s tasked with looking for the most unique and of her favorite excursion finds sea and over 15 years in the industry
ensuring our tour program is authentic tours — like an America’s include a gourmet experience in areas from product development
not simply “off the shelf” but Cup sailboat racing experience in in Sorrento, Italy, and a Chianti to public speaking. He’s a good
is more hand curated. As Kelly St. Maarten or a helicopter fjord cruise tour in Rome. “As Product listener, too. “My favorite part of my
puts it, “It’s important for our adventure in Norway. Managers we eat, tour, and travel job is meeting and talking to guests,
guests to understand that our with our local contacts to see what hearing why they love Windstar,
tour experiences are created they don’t see because it’s part of and listening to their stories about
and tweaked just for them.” their everyday life.” past adventures.”

14 | W I N D S T A RCR U I S E S . C OM