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pilotage, air taxes, hotel or VAT taxes incurred as part of a land tour, immigration SCHEDULE CHANGES; AIR DELAYS: We reserve the right to alter air
and naturalization fees, and Internal Revenue Service fees, as well as fees for flights as required by airline schedule changes. If tickets have already been issued,
navigation, berthing, stevedoring, baggage handling/storage, and security we will adjust your itinerary or air carrier, accordingly. In that event, we may ask
services. Taxes, Fees & Port Expenses may be assessed per passenger, per berth, you to return your tickets. Should you choose to alter your airline schedule in
per ton, or per vessel. Assessments calculated on a per ton or per vessel basis any way once your tickets have been issued, airline charges which result will be
will be spread over the number of passengers on the Ship. Taxes, Fees & Port your responsibility. If our assistance is requested in changing airline arrangements
Expenses are subject to change (but will not change after assessment due to within sixty (60) days of departure, an additional administrative charge will be
currency fluctuations) and we reserve the right to collect any increases in effect levied in addition to any charges imposed by airlines. If your flights are delayed,
at the time of sailing even if the fare has already been paid in full. Windstar refer to our Setting Sail booklet for instructions.
Cruises reserves the right to impose or pass through fuel surcharges, security SEAT ASSIGNMENTS; SPECIAL SERVICES; FARES; LOST TICKETS;
surcharges, or similar incidental surcharges. No right of cancellation exists BAGGAGE CHARGES; AIR TAXES AND FEES: We cannot make or confirm
under these circumstances. seat assignments, special meals, or other special services. Your travel agent may
YACHTS OWNERSHIP AND REGISTRY: All Windstar Cruises Yachts are assist with these arrangements. If, however, airline fuel or other surcharges or
registered in the Bahamas and owned by Windstar Cruises Marshall Islands, LLC. additional governmental taxes or levies are imposed, we reserve the right to pass
Yacht ownership and registry are subject to change. these through to you. Please keep your airline tickets in a safe place. Should they
be lost, you will be responsible for their replacement. Each airline has its own
TRANSFERS/PRE- & POST-CRUISE SERVICES: Services for Windstar baggage allowance policy. You are responsible for any excess baggage charges
Cruises cruise-only guests (individuals who do not purchase air transportation imposed by airlines. Air add-on costs quoted by Windstar Cruises will not include
or cruise extensions from Windstar Cruises) begin with embarkation at the passenger facility charges, federal flight segment taxes for each flight segment
noted time in your Cruise documents. Any transfers, meals, and dayroom (takeoff and landing), the September 11 security fee per passenger enplanement,
accommodations required prior to this time are the responsibility of the guest. international arrival and departure taxes assessed in foreign countries (the amount
Please make a note of this, as many international flights arrive several hours prior of which may be charged in the currency of the foreign country and is subject
to the scheduled embarkation time. Guests may purchase a transfer from local to change), or new taxes which may be enacted.
airport to yacht for day of cruising and from yacht to local airport for day of
disembarkation directly through Windstar Cruises Vacation Planning. Guests LIABILITY AND RELATIONSHIP WITH AIRLINES: We will use
flying on dates other than the date of (dis)embarkation must arrange their own commercially reasonable efforts to arrange for your air transportation. If,
transfers unless the reason for the different date is because of the purchase of however, due to any cause beyond our control, we are unable to arrange for
a cruise extension from Windstar Cruises. Transfers for these guests will be air transportation (including, for example, because of capacity controls placed
arranged between airport, hotel, and pier, as appropriate, so long as the transfer upon us by airlines due to the types of fares under which we book) or the air
dates coincide with the dates of the services purchased from Windstar Cruises. transportation we arrange is unavailable or otherwise fails to materialize, our sole
liability will be limited to refunding the air add-on paid. Our relationship with
SHIPBOARD ACCOUNT AND CURRENCY EXCHANGE: Our cashless airlines is that of an independent travel agent. We assume no liability for any
society is designed to make your life on board as simple as possible. When you acts or omissions of any airline including, without limitation, those involving
board the Yacht, your account has already been activated and you may make cancellation of flights, schedule changes, re-routings, damage to or delay or
purchases by simply showing your guest identification card and signing a receipt. loss of baggage, flight delays, equipment failures, accidents, pilot or other staff
On embarkation day, you will need to register your credit card (Visa , Discover , shortages, overbooking, or computer errors. Accordingly, you will not have any
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MasterCard , or American Express ) in order to use your onboard account for right to claim or recover against us as a consequence of any act or omission of
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shipboard purchases. We do not accept debit cards or prepaid cards. Your card any airline. The liabilities and obligations of an airline to you, and your rights
will be pre-authorized for USD $60 per person for each day of your Cruise. against an airline, are subject to any and all terms and conditions of the airline’s
At the end of your Cruise, you will receive a final statement, and your card ticket and tariffs and any and all governmental laws and regulations bearing
will be charged only for the actual amount of your purchases. upon or otherwise relating to such rights, liabilities, and obligations.
Please inform your credit card issuer in advance that your card will be used on a LIABILITY AND RELATIONSHIP WITH WINDSTAR LAND PACKAGE
Windstar Yacht. This will help prevent delays in obtaining pre-authorization on PROVIDERS: If, due to any cause beyond our control, we are unable to
board. Products and services on board are in USD. Windstar is not liable for any arrange for any Windstar Land Package or any desired portion thereof, our sole
foreign exchange fees imposed by your card issuer. There are no currency liability will be limited to refunding the Windstar Land Package add-on paid.
exchange services offered on board. Our relationship with providers of Windstar Land Package accommodations or
WINDSTAR AIR PACKAGE ARRANGEMENTS BY WINDSTAR CRUISES services is that of an independent travel agent. We assume no liability for any acts
MARSHALL ISLANDS, LLC: If you are purchasing a Windstar Air Package, or omissions of any Windstar Land Package provider or subcontractor including,
we will arrange for air transportation to the departure point of your Cruise and without limitation, cancellation, damage to or delay or loss of baggage, delays
return air transportation from the termination point of your Cruise to the home (including any delay in rejoining the Ship or missing the sailing or any flight),
city from which you departed. Due to the special fares and capacity controls equipment failures, accidents, staff shortages, overbooking, or computer errors.
we have with airlines, we retain the right to select carriers and determine Windstar Cruises honors the Cruise Line Passenger Bill of Rights, which can be
routings. Some routings may involve travel to or from an airport other than in found at http://bit.ly/2FZzjW9.
the city where the Ship embarks or disembarks. In those cases, motor coach
transportation to and/or from the Ship will be provided. Flight schedules and/or Rev. June 23, 2021
availability may require overnight hotel accommodations either to join and/or to
return from your Cruise. Due to airline schedules (and occasionally, lack of flight Information contained above is accurate at the time of publication and
availability), travel between many major cities and your Cruise may require subject to change without notice.
one (1) or more hotel overnights en route. If necessary, the cost of this hotel
accommodation is not included in the airfare and is your responsibility. Hotels
will be selected by Windstar Cruises and might not be at the port. You are
responsible for meals and items of a personal nature.
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