Page 9 - Quality Assurance with TGCSA
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Quality in Tourism
KWAZULU-NATAL AND EASTERN CAPE Piet Scheepers
076 212 2256
piet@pjsr.co.za
Western Cape and Free State
With 17 years of hospitality experience in a
broad range of accommodation facilities as well
as maintenance and renovations, Scheepers can
assist with all solar requirements for Tourism
Green incentive programme applications as an
accredited South African Photovoltaic Industry
Association Green Card solar installer.
Andrew Bruton
083 632 4727
bruac1@iafrica.com
KwaZulu-Natal
Nokukhanya Mbonambi Bruton has a national diploma in hotel
Provincial Quality Assurance Specialist management and 15 years’ experience in
083 428 8178 hotel management/operations in the private
Nokukhanya@tourismgrading.co.za sector. He also owned a guesthouse in Ballito
Mbonambi has 25 years of experience in the hospitality industry for many years.
and has worked for some of South Africa’s most prestigious and
highly respected hospitality establishments, ranging from hotels
and casinos to internationally recognised MESE venues.
In the early years of her career, she explored various roles Steve Scott
within hospitality. She later spent a great deal of her career in the 082 449 0333
conventions, events and exhibitions space where she transitioned steve.scott@absamail.co.za
into hospitality quality assurance with the TGCSA. She oversees KwaZulu-Natal
the quality assurance teams in KwaZulu-Natal as well as the Scott has 31 years’ hospitality and tourism
Eastern Cape. experience, including employment as a tour
operator specialising in wildlife and culture,
and he qualified as a grading assessor with
TGCSA. He is a SAQA-accredited trainer, an
assessor, a public officer and a consultant in
various tourism portfolios.
Bonga Mhlongo
083 580 6988 Sibongile Tabata
bmhlongo@jobonaevents.co.za 083 236 8171
Gauteng, KwaZulu-Natal and North West sibongile@sisata.co.za
Mhlongo, an Accredited Grading Assessor, Eastern Cape and Gauteng
believes passionately in the benefits of Tabata is a seasoned enterprise development
grading, helping to guide and assist his practitioner with solid and progressive
clients to “reach for the stars”. business management experience coupled
with a strong background in quality
assurance, specialising in the hospitality
industry.
Diane Brophy
084 400 0793 Azanda Lindiwe Mbele
dibrophy@absamail.co.za 083 586 5021
KwaZulu-Natal and Gauteng azanda@goldenhospitality.co.za
For Brophy, quality assurance means KwaZulu-Natal and Gauteng
meeting the expectations of hospitality Mbele has over 20 years of experience in the
industry providers and guests who use hospitality industry, specialising in operations,
facilities and experience service. She is staff development and training, marketing
interested in universal access and is just and quality assurance. She is the driving force
as passionate about the environment. behind Golden Hospitality Solutions –
a hospitality consultancy firm that provides
expert advice, knowledge and guidance to
Loshni Naidoo clients in the hospitality sector.
083 963 1007
naidooloshni@gmail.com
KwaZulu-Natal and Gauteng
Naidoo is an experienced tourism and
business consultant with a passion for
promoting service excellence within
the South African tourism industry and
coaching young entrepreneurs in start-up
strategies and continued growth.
TOURISM UPDATE QUALITY ASSURANCE WITH TGCSA GET GRADED January 2025 8
